 |
|      | ||||||||||
|
TERMS & CONDITIONSIntroductionWelcome to heartst. The following Terms and Conditions guide the use of and commerce on our web store. This is what You can expect from us and what we expect from You. These terms and conditions can be adjusted from time to time. §1 GeneralYou can shop our product through our web store. If you have any questions please contact us at info@heartist.eu for help. All merchandise remains our property until payment is fulfilled. Any attempts of frauds will be reported to the Police. Heartist reserves the right to cancel, hold on to or further investigate an order at suspicion, even if delivery time is affected. No other payment options in addition to those displayed at checkout is accepted. Heartist holds the right to have minor deviations related how material, colour, weight, measurements, or manufacturing, appear on our web store. This also includes type faults, price and stock changes. You have to be majority of age to shop or have a guardian confirming your order. Leave name and phone number to this person at checkout. §2 DeliveryAll shipments are sent by Posten Sverige AB. The order will be sent to the address provided in the checkout process. Estimated delivery time is 1-3 business days within Sweden and 5-10 business days for international, if anything else is not announced in our web store. We will charge 25 EUR for declined items, e.g. if you refuse to sign or will not pick up the order at your pick-up point. If you change your mind about things you ordered contact us at info@heartist.eu immediately. You still have to collect your package and return it back to us. Damaged goods shall be reported at the pick-up point. If you notice the damage after receiving the package please contact us at info@heartist.eu. When returning it you are responsible for the goods. We are not responsible for stolen goods. §3 PaymentYou have the following options:
When using PayPal Express or PayPal You pay immediately at checkout. When ordering You will receive a confirmation by e-mail. When the package arrives You pick it up at your local pick-up point. All information concerning your credit card is encrypted and secured with a specific technology through PayPal. Heartist reserves the right to cancel, hold on to or further investigate an order at suspicion, even if delivery time is affected. Heartist can also demand You to confirm the order separately by e-mail sent to the given e-mail address before your order is delivered. §4 Return PolicySwedish law is applied, according to the right of reclamation and returns see Konsumentverkets homepage for more information. You have the right to return a product and get a full refund or exchange the product, within 7 days from receiving the goods. If You change your mind about a product You have to contact our Customer Service within this time. Heartist is unable to take back products that have been processed or used. There are no refunds for Sale items, only the possibility to exchange or receive a credit note. When returning or exchanging a product You pay for the shipping cost. An administrative fee is also added. If the product is defect, damaged or if the return is due to a mistake made by Heartist, we will in this case bear or reimburse the delivery cost. Please report the reclamation to info@heartist.eu before returning the product, then return the product together with your receipt to this address: Ludaxedo AB §5 SecurityAll information concerning your credit card is encrypted and secured with a specific SSL-technology. Most web browsers use symbols or the guide https:// to show that the page You are visiting is secured. www.Heartist-Eyewear.com uses PayPal’s payment services. According to Swedish law (PUL) Heartist has to have your approval before handling your personal information. Receiving your personal information helps us to give You good custumer service and updates for your interest. Heartist will not leave or sell your personal information to third-parties without your consent. §6 Force MajeureIn case of war, civil war, revolution, riot, strike, lockout, blockade, natural disaster, measures by public authority or similar circumstances Heartist will apply to Force Majeure. This means that these Terms & Conditions can not or only partly be performed. If this occurs Heartist will try to inform You about this.
|
|
